Surfshark is a popular VPN service that provides online privacy, security, and unrestricted access to content worldwide. While the service offers great value, you might need to cancel your subscription due to changing preferences, budget constraints, or switching to another VPN provider. This detailed guide walks you through the steps to cancel your Surfshark subscription smoothly.
Understanding Surfshark Subscriptions
Before proceeding with the cancellation process, it’s essential to understand how Surfshark subscriptions work:
- Subscription Plans: Surfshark offers monthly, annual, and multi-year plans that renew automatically.
- Free Trials: Occasionally, Surfshark provides free trials. Ensure you cancel before the trial ends to avoid being charged.
- Refund Policy: Surfshark has a 30-day money-back guarantee for most plans. If you’re within this window, you may request a refund.
Having this knowledge helps you navigate the cancellation process effectively and avoid unnecessary charges.
Reasons to Cancel Surfshark
There are various reasons why users may choose to cancel their Surfshark subscription, including:
- Switching to another VPN service.
- No longer requiring a VPN for online activities.
- Budgetary adjustments or financial constraints.
- Dissatisfaction with Surfshark’s performance or features.
Whatever your reason, this guide ensures a seamless and stress-free cancellation experience.
How to Cancel Your Surfshark Subscription
Canceling a Surfshark subscription varies depending on how you subscribed. Follow the appropriate steps below.
1. Canceling Directly Through the Surfshark Website
If you subscribed directly via Surfshark’s website:
- Log Into Your Account: Visit Surfshark.com and log in with your email and password.
- Access Account Settings: Navigate to the My Account section from the dashboard.
- Locate Subscription Settings: Look for the Subscription Details or Billing section.
- Select Cancel Subscription: Click Cancel Subscription and follow the on-screen prompts to confirm your cancellation.
- Request a Refund (if applicable): If you’re within the 30-day money-back guarantee period, contact Surfshark’s support team to request a refund.
- Check for Confirmation: Ensure you receive a confirmation email that your subscription has been canceled.
2. Canceling Through Google Play Store (Android)
If you purchased your subscription via the Google Play Store:
- Open Google Play Store: Launch the Google Play app on your Android device.
- Access Subscriptions: Tap your profile icon and select Payments & Subscriptions > Subscriptions.
- Find Surfshark: Locate Surfshark in your list of active subscriptions.
- Cancel Subscription: Tap Cancel Subscription and confirm the cancellation.
- Receive Confirmation: Google will send a confirmation email to your registered account.
3. Canceling Through Apple App Store (iOS)
For subscriptions made through the Apple App Store:
- Open Settings on Your Device: Tap your Apple ID profile and select Subscriptions.
- Locate Surfshark: Find Surfshark in your list of active subscriptions.
- Cancel Subscription: Tap Cancel Subscription and follow the prompts to confirm.
- Confirmation Email: Apple will send a confirmation email for your records.
4. Canceling During a Free Trial
If you’re using Surfshark on a free trial:
- Check the Trial End Date: Log into your account to confirm the expiration date.
- Cancel Before Renewal: Use the website, Google Play, or Apple App Store steps to cancel before the trial converts to a paid plan.
- Verify Cancellation: Ensure you receive a cancellation confirmation to avoid unexpected charges.
5. Contacting Surfshark Support
If you encounter issues during cancellation or need assistance:
- Visit Surfshark Support: Go to the Surfshark Help Center or use their live chat feature.
- Submit a Cancellation Request: Explain your reason for canceling and provide your account details for verification.
- Request a Refund (if applicable): If you’re eligible, ask for a refund during the cancellation process.
- Follow Up: Monitor your email for confirmation of the cancellation and refund status.
Cancel Your Surfshark Subscription with Unsubby
If navigating account settings and cancellation policies feels overwhelming, Unsubby can help. Unsubby is a subscription cancellation platform designed to simplify the process of cancel Surfshark subscriptions.
By using Unsubby, you can submit your cancellation request online, and our team will handle the entire process. From contacting Surfshark to confirming the cancellation and requesting refunds, Unsubby ensures everything is taken care of, so you don’t have to worry about any hassles. Let Unsubby make canceling Surfshark quick and effortless.
Things to Consider Before Canceling
Before finalizing your Surfshark cancellation, keep the following in mind:
- Billing Cycle: Canceling stops future renewals, but you can continue using the service until the current billing period ends.
- Refund Eligibility: If you’re within the 30-day money-back guarantee, ensure you request a refund while canceling.
- Account Details: Save your login credentials in case you decide to resubscribe in the future.
Alternatives to Surfshark
If you’re canceling Surfshark but still need VPN services, here are some popular alternatives:
- NordVPN: Known for its strong security features and vast server network.
- ExpressVPN: Offers high-speed connections and a user-friendly interface.
- ProtonVPN: A privacy-focused VPN with a free plan and secure encryption.
- CyberGhost: Provides dedicated servers for streaming and torrenting.
Research these options to find a VPN that aligns with your needs and budget.
Common Questions About Canceling Surfshark Subscriptions
Can I Cancel Anytime?
Yes, you can cancel Surfshark at any time. To avoid additional charges, ensure you cancel before the next billing cycle.
Will I Be Charged After Canceling?
No, once canceled, you won’t be charged for future billing cycles. However, charges already incurred won’t be refunded unless you’re eligible under Surfshark’s refund policy.
How Do I Confirm My Cancellation?
You’ll receive a confirmation email after successfully canceling your subscription. Retain this email for your records.
Can I Reactivate My Subscription Later?
Yes, you can reactivate your Surfshark subscription by logging into your account and choosing a new plan.
Will Canceling Delete My Account?
No, canceling only stops your subscription. Your account will remain active unless you request full deletion.
Tips for a Smooth Cancellation Process
To ensure a hassle-free experience when canceling Surfshark:
- Cancel Early: Start the cancellation process a few days before your renewal date to avoid accidental charges.
- Save Confirmation Emails: Keep cancellation and refund confirmations for future reference.
- Monitor Billing Statements: Check your account to ensure no additional charges occur after canceling.
Canceling your Surfshark subscription doesn’t have to be complicated. With this guide and the assistance of Unsubby, you can complete the process efficiently and focus on other priorities.